Project Details
Abu Bakar Ilyas
Salesforce Workflow Automation and CRM Enhancement
Developed and deployed customized Salesforce features to improve internal business processes and CRM operations. Created Apex triggers, workflow automation, and scalable technical solutions based on functional requirements gathered from business users and analysts. Supported the complete development lifecycle from requirement analysis and implementation to testing, deployment, and version control across development and production environments. The project improved process consistency, reduced manual administrative work, and provided teams with more reliable and structured CRM workflows.
